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Quality Management System

ODTÜ Library and Documentation Directorate started to ISO 9001:2008 Quality Management System on July 1, 2011 and entitled to Certificate of Quality on April 25, 2012.

Scope of ODTÜ Library services is defined as identification of the information requirements of users, choice of information sources, selection, provision, classification, cataloging and submission of information sources to users, informing and directing users, and national and international cooperation activities.

In May 2018, the Library provided Certificate of Quality for the new revision of the standard by reorganizing the studies carried out in accordance with international standards as defined by the Library.

In ODTÜ Library, Quality Management System has been constituted, documented, and necessary mechanisms have been established to ensure continuity and to constantly improve the Library in accordance with the requirements stipulated by the ISO 9001: 2015 Quality Management System standards. ODTÜ Library creates all its services based on the information requirements of the users and accepts user satisfaction as a basic indicator of service quality.

Our Mission

We are here, as METU Library, to provide necessary, reliable, and global information and knowledge for research and education activities of METU, and larger public through up-to-date resources, facilities and techniques. Our library aims to be a leading  university library for Turkish universities.

Our Vision

Having all kind of modern technological and physical resources which are well suited to the future needs of education and research, METU Library is a significant center of information and documentation to offer best services to its users without time and space barrier. Due to having such a characteristic, our library became one of the unique libraries in its region.

Our Values

Staff of METU Library is composed of hardworking, honest and respectful employers. Our staff constantly enhances themselves within the ever-changing world of information, adopts the scientific ethic rules in principle and works in a peaceful and collaborative environment. The library staff is proud of being a member of a larger METU family.

Director of Library and Documantation

ISO9001:2015 Certificate

ODTÜ Head Office of Library and Documentation assures that the confidentiality, integrity and availability of information are preserved from all intentional or accidental threats that are internal and/or external, and that the information security will work correctly, effectively, quickly and safely. In this context, ODTÜ Library is entitled to receive an Information Security Management System certificate together with ODTÜ Information Technology Department in December 2017 by incorporating the principles of Information Security Management System into business processes in July 2017.