Questions are answered within 24 hours except weekends and holidays. 

For your questions about renewals, holds, fines, and your personal account: 
E-mail: cdesk@metu.edu.tr 
Phone: (+90.312)2102785

For your questions about new book requests: 
E-mail: saglama@metu.edu.tr 
Phone: (+90.312)2102790 / (+90.312)2102783

For your questions about journal subscriptions, journal donations, and journal exchanges: 
E-mail: referans@metu.edu.tr 
Phone: (+90.312)2103619

For your questions about electronic resources
E-mail: referans@metu.edu.tr 
Phone: (+90.312)2102786 / (+90.312)2102798

For your questions about reference book collection and thesis: 
E-mail: referans@metu.edu.tr
Phone: (+90.312)2102793

For your questions about Inter Library Loans:
E-mail: ill@metu.edu.tr 
Phone: (+90.312)2103624

For your questions about audio visual materials:
E-mail: lib-hot-line@metu.edu.tr 
Phone: (+90.312)2102789

For your questions about book donations: 
E-mail: gift@metu.edu.tr 
Phone: (+90.312)2102783

For your questions about  the books seen avaliable in library catalogue yet non-existent on shelf: 
E-mail: lib-hot-line@metu.edu.tr 
Phone: (+90.312)2102787 / (+90.312)2102797